Your account
Your profile and settings
Last verified: October 4, 2026Settings is where you manage your account: your personal details, identity, household, vehicles, notifications, how the app looks, and support.
To open it, tap your photo or initials at the top left of the home screen. The top of Settings shows your name, and SAGE verified identity once you’ve verified your identity. Tap your name to open Personal info.
What’s in Settings
| Row | What it’s for |
|---|---|
| Identity & verification | Your verification status, and where you verify. See ID verification. |
| Privacy & security | Download your data or delete your account. See Your data and deleting your account. |
| Household | The people who live with you. See Household. |
| My vehicles | Add and manage the vehicles you drive. See Add and manage vehicles. |
| Pending invitations (Android) | Invitations to other properties. Accept or decline them here. See Access keys and properties. |
| Devices & keys | On iPhone, your digital keys on this phone and the physical credentials on file for you, such as key fobs. Tap View all access keys to open the Keys tab. |
| Notifications | What you’re notified about and how. See Notifications. |
| Appearance | How the app looks (see below). |
| Help & support | Contact your community or the SAGE support team. |
| About SAGE | The app version, Terms of Service and Privacy Policy. |
| Log out | Sign out of the app. |
Change your personal info
In Personal info you can:
- Change your photo - Tap your photo, then choose a photo from your library, take one, or remove the current one. Your profile photo doesn’t affect your verified ID.
- Set a preferred name - Tap Preferred name. The app greets you by this name. Leave it empty to use your first name.
- Change your email - Tap Email, enter the new address and tap the button to send a code. Enter the 6-digit code SAGE emails you. The code expires in 5 minutes, and your email only changes once it’s confirmed. On iPhone this screen is titled Add recovery email.
- Change your phone number - Tap Phone, enter the new number and tap Send Code. Enter the 6-digit code SAGE texts to the new number. Your number only changes once it’s confirmed.
Your Legal name has a lock next to it. It comes from your verified ID and can’t be changed in the app. Contact your community to update it. Home Address shows your property’s address.
If the email or phone number is already used by another SAGE account, the app tells you, and you’ll need to use a different one.
Appearance
Open Settings and tap Appearance to choose a theme: Light, Dark or Community. Android also has System, which follows your phone’s setting.
Get help
Open Settings and tap Help & support.
- Your community - If your community has added a phone number or email address, you can call or email them from here. For anything about access, start with your community.
- Report a problem - Sends a request to the SAGE support team.
- Open Report a problem - In Help & support, tap Report a problem.
- Describe the problem - Choose a topic under What’s this about? and the closest match under What happened?, then add any details.
- Send - Tap Submit request. You’ll see Request sent, and the support team will contact you.
Need help?
Questions? Contact us at support@sagesystems.io.