Your account
Your profile
Last verified: October 3, 2026This guide is for the SAGE app (version 3) and management portal you use today. See the guide for the new apps.
Your profile is where you manage your settings: see your access keys, manage occupants, invitations and vehicles, reset your password, contact support and sign out.
To open it, tap your initials at the top left of the home screen. The top of the profile shows your name, your email address and the property you’re using. Tap the property to switch to another one; the tiles below follow the property you pick.
What’s in your profile
| Tile | What it’s for |
|---|---|
| My Access Keys | Every property you have access to. See Access keys and properties. |
| My Vehicles | Add and manage the vehicles you drive. See Add and manage vehicles. |
| Manage Invitations | Invitations you’ve received to other properties. Accept or decline them here. |
| Occupants (iPhone) or My Occupants (Android) | The people who live with you. See Owners and occupants. |
| Password Reset | Change your password. See Sign in. |
| Contact Support | Send a request to the SAGE support team. |
| Terms & Conditions | Read the terms of use. |
| Sign Out | Sign out of the app. You’ll be asked to confirm. |
Not every tile appears for everyone. Which ones you see depends on your role at the selected property and on your community’s settings. For example, Occupants isn’t shown for rental properties, and My Vehicles and Occupants are grayed out while your access to the property is suspended. Community staff see Team (iPhone) or My Team (Android) instead of occupants, and don’t see Manage Invitations.
My Vehicles - Managing your vehicles depends on your community’s settings. If you don’t see My Vehicles, either your community hasn’t turned vehicles on, or your role at this property can’t add vehicles. Contact your property manager.
Contact support
- Open Contact Support - In your profile, tap Contact Support.
- Describe the problem - Choose a category and subcategory, describe your issue, and check the contact email.
- Send - Tap Submit.
On iPhone you’ll see “Support Request Sent” and a note that the support team will contact you shortly.
Need help?
Questions? Contact us at support@sagesystems.io.