Notifications

SAGE keeps you up to date on activity at your property. You get a push notification on your phone when something happens, and the app keeps a history so you can look things up later.

What you’re notified about

Some examples:

Notification	When
Access Granted	A guest or vendor arrives at the gate (“[name] has arrived at the gate”).
Your Entry Code Was Used	Someone uses a one-time code you created to enter the community.
Access Expiring Soon	A guest’s access is about to end.
You’ve been invited!	You’re invited to another property.
Property access updated or Property access suspended	Your own access to a property changes.
An announcement	SAGE sends a message to people at your community. It shows the title and text SAGE wrote.

Which notifications you get depends on your role at the property. For example, arrival notifications go to the household’s primary members, not to every occupant.

See your notification history

Tap the bell at the top right of the home screen. The number on the bell is how many notifications you haven’t seen yet.

The Notifications screen has two tabs:

• All - Every notification, newest first.
• Access log - Only entries at the gate, including when your one-time codes are used.

Opening the screen marks your notifications as read. If your role at the property isn’t resident (for example, a guest or community staff) and you haven’t verified your identity, tapping the bell asks you to verify first. On Android the bell is turned off when you have no valid access key for the property.

Push notifications on your phone

To get push notifications, allow notifications for SAGE when your phone asks. If you said no, or notifications stopped, turn them on for SAGE in your phone’s settings. The app doesn’t have its own notification settings. Even with push notifications off, notifications still appear in the app’s history.